Customization: | Available |
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After-sales Service: | Provided |
Warranty: | Provided |
Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Payment Methods: |
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Support payments in USD |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Professional service: We will develop the most suitable plan for you based on the customer's needs, ensuring that you receive the best products at the most favorable price.
2. Thoughtful explanation: If you have any questions about the product, you can ask us and we will provide you with the most attentive service.
3. Complete after-sales service: We will follow up on the logistics status for customers at any time, and if there are any problems with after-sales service, you can contact us and we will solve them.
1. Product quality assurance: Ensure that exported products meet customer requirements and standards, provide long-term product quality assurance and technical support.
2. Transportation and logistics support: Assist customers in handling issues during the transportation of goods, including handling lost, damaged, or delayed goods and claims.
3. Document and certificate support: Provide necessary export documents and certificates, such as invoices, packing lists, certificates of origin, etc., to ensure smooth customs clearance and delivery.
4. Language and cultural support: Addressing communication barriers that may arise due to language and cultural differences, ensuring smooth business communication and problem-solving.
5. After sales technical support: Provide customers with product usage guidance, maintenance suggestions, and technical support for troubleshooting.
6. Customer satisfaction survey and feedback: Regularly collect customer feedback, improve service quality, enhance customer satisfaction and loyalty.
7. Problem solving and complaint handling: Quickly respond to customer issues and complaints, actively resolve and take measures to avoid similar problems from happening again.
8. After sales training and training materials: Provide customers with product usage training, maintenance and safety training, etc., to help customers fully utilize and understand the product.
Q1: Can you provide a sample before a big order?
Answer:Yes, we can provide a sample if you really have a big order .
Q2: What 's the delivery date?
Answer: It depends on the quantity you order. Normally, it will take 3-10 working days for our regular products.
Q3:Could you provide the design for me?
Answer:Absolutely .We would like to provide the design for my customer. Just let me know product information and your requirements like produci size ,picture materia and output field etc. We will make a layout according your requirements.
Q4:Which port can you delivery?
Answer: Qingdao
Q5:Which payment terms can you accept?
Answer: Paypal,T/T,L/C,etc.
Q6:Which city does your company locate in?
Answer: We are in Weifang, Shandong, China (Mainland).