Customization: | Available |
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After-sales Service: | Provided |
Warranty: | Provided |
Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Payment Methods: |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Professional service: We will develop the most suitable plan for you based on the customer's needs, ensuring that you receive the best products at the most favorable price.
2. Thoughtful explanation: If you have any questions about the product, you can ask us and we will provide you with the most attentive service.
3. Complete after-sales service: We will follow up on the logistics status for customers at any time, and if there are any problems with after-sales service, you can contact us and we will solve them.
Quality Assurance & Compliance
Guarantee that all exported products strictly adhere to customer specifications and industry standards, backed by extended quality warranties and ongoing technical assistance.
Logistics & Shipping Assistance
Offer full support for transportation-related concerns, including lost/damaged shipments, delays, and insurance claims to minimize disruptions.
Export Documentation & Compliance
Supply all required trade documents (commercial invoices, packing lists, certificates of origin, etc.) to facilitate seamless customs clearance and on-time delivery.
Multilingual & Cross-Cultural Support
Overcome language barriers and cultural differences with dedicated communication channels for clear, efficient business interactions.
Technical Support & Maintenance
Deliver expert guidance on product operation, troubleshooting, and preventive maintenance to maximize performance and lifespan.
Customer Feedback & Continuous Improvement
Conduct regular satisfaction surveys to identify service gaps and implement enhancements that drive loyalty and repeat business.
Issue Resolution & Preventive Measures
Address complaints promptly with corrective actions and process refinements to prevent recurrence.
Training & Knowledge Sharing
Provide comprehensive product training, safety guidelines, and maintenance resources to empower customers.
Q1: Can you provide a sample before a big order?
Answer:Yes, we can provide a sample if you really have a big order .
Q2: What 's the delivery date?
Answer: It depends on the quantity you order. Normally, it will take 3-10 working days for our regular products.
Q3:Could you provide the design for me?
Answer:Absolutely .We would like to provide the design for my customer. Just let me know product information and your requirements like produci size ,picture materia and output field etc. We will make a layout according your requirements.
Q4:Which port can you delivery?
Answer: Qingdao
Q5:Which payment terms can you accept?
Answer: Paypal,T/T,L/C,etc.
Q6:Which city does your company locate in?
Answer: We are in Weifang, Shandong, China (Mainland).